Returns & Exchanges
We want you to be completely satisfied with your Petite Plume purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items with original tags attached. Please note that personalized or final sale items are not eligible for return.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are intact, and affix the prepaid label to the outside of the box.
Drop Off and Track
Drop your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing